WildAid Canada Society is committed to protecting the privacy of our donors, supporters and others with whom we interact. WildAid Canada Society values the trust of our donors and supporters and recognizes that maintaining this trust requires that we be accountable and transparent in how we treat the information shared with us.
In our quest to increase awareness and action on behalf of Canadian wildlife, and raise funds for conservation, we frequently gather and use personal information. WildAid Canada Society complies with and, where feasible, endeavors to exceed the legal requirements of Canada’s federal Personal Information Protection and Electronic Documents Act. The personal information of our donors and supporters is always held in confidence and any use or disclosure of this information is subject to consent.
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s name, contact information, social status and family relationships. Exceptions include business-related information and certain publicly available information such as business address, name, title and fax.
Personal information also does not include anonymous or non-personal information (i.e. information that cannot be associated with or tracked back to a specific individual).
What personal information do we collect?
We collect and maintain different types of personal information about individuals with whom we interact which is relevant to administer and manage a supporter-charity relationship.
- Contact and identification information, such as your name, address, telephone number, mobile number, e-mail address and social media contacts;
- Donation information such as date of gift, amount of gift, appeal (the campaign you contributed to), name of spouse or partner if it was a joint gift; receipt numbe
- Financial information such as your payment methods and preferences, billing and banking information (credit card number and expiry date or chequing account transit numbers, whichever payment type you prefer in order to process your donation);
Why do we collect personal information?
WildAid Canada Society collects personal information to further its fundraising, public education and advocacy commitments, as well as to establish, maintain and manage our relationship with you. Certain information is collected to satisfy the requirements of Canada Revenue Agency (CRA).
How do we use personal information?
Sharing of personal information
Third party service providers may be engaged by WildAid Canada Society to perform a variety of functions, such as to mail our brochures, to process your donation, or to provide technical services for our website, etc. These third party providers have access to personal information about you, if needed, to perform the functions for which they are retained. However, we direct that those companies may only use such personal information for the purpose of performing their roles and may not use it for any other purpose. In these cases, when information is shared, WildAid Canada Society requires reasonable assurance that the third parties will protect your information in conformity with our privacy practices. Some of these service providers may be located outside of Canada, in which case personal information shared with them will be subject to the laws of the country to which it is transferred.
That country may have laws that require that personal information be disclosed to government bodies or courts under different circumstances than would WildAid Canada Society.
For more information, please contact WildAid Canada Society Donor Relations team member at 250-860-4098, or write to us at WildAid Canada Society, 203 – 1634 Harvey Ave, Kelowna, BC V1Y 6G2 or email us at [email protected]
It is important to us that we only collect, use or disclose your personal information where we have your consent to do so.
Typically, we seek your consent at the time that we collect the personal information. In certain circumstances, your consent may be obtained after collection but prior to its use or disclosure. If we plan to use or disclose your personal information for a purpose not previously identified, we will make reasonable efforts to advise you of this purpose before such use or disclosure.
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable legal and regulatory requirements.
Regularly, our donors are given opportunities to choose how often and in what way they wish to hear from us. At any time, our supporters are able to opt out of receiving communication material. Also, our supporters are able to opt out of having their information used or shared for purposes beyond those for which it was collected. To update your preferences, please contact WildAid Canada Society Donor Relations team member at 250– 860-4098, or write to us at WildAid Canada Society, 203 – 1634 Harvey Ave, Kelowna, BC V1Y 6G2 or email us at [email protected].
Retention of personal information
We retain personal information about you for as long as is necessary to fulfill the purposes for which the information was collected and to comply with legal record retention requirements.
Access to personal information
You can request to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact our Privacy Officer using the contact information set out below. At that time, we will need specific information from you to enable us to search for, and provide you with, the personal information that we hold about you.
Personal information gathered by WildAid Canada Society is kept in strict confidence. Safeguards are in place to ensure that the information is not disclosed or shared more widely that is necessary to achieve the purpose for which it was gathered. Access is only given to employees who must use the personal information to perform their job function. Measures are in place to ensure the integrity and accuracy of the information and to prevent its being lost, stolen or prematurely destroyed.
Online Properties and Electronic Commerce
Our online properties are operated by WildAid Canada Society or third party service providers for the benefit of our donors and those interested in supporting our organization. They are free for use by individual web users. In most cases, no registration is required. Registration is required to establish a profile and maintain an account. If you choose to register, your billing and shipping addresses get securely stored.
All personal information, such as e-mail addresses and financial information, collected on WildAid Canada Society’s website is knowingly and specifically supplied to us by the website user. Extensive data encryption and password protection is used to transfer and store data.
All financial information, including credit card information is encrypted using Secure Socket Layer (SSL) 128-bit encryption. This means that any data sent from the user’s computer to WildAid Canada Society is completely secure. WildAid Canada Society does not retain credit card information after the completion of an online transaction.
For website users under 18, please be sure to obtain your parent’s or guardian’s permission before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the Internet. WildAid Canada Society takes all reasonable steps to identify supporters under the age of 18. We use or disclose their personal information to respond to their requests or for administrative purposes only and do not mail them marketing material or solicit funds from them. Our website may contains links to other Websites that may be subject to varying privacy standards. WildAid Canada Society does not assume any responsibility for the privacy practices, policies and actions of the third parties that operate these Websites. We encourage parents to get involved with their children’s online usage and to be aware of the activities in which they are participating.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website.
We regularly review our privacy practices to ensure that standards of compliance are met and exceeded. Changes will be reflected in this posting. Please check this page periodically for changes. Your continued use of our website following the posting of changes to this policy will mean you accept those changes.
Privacy Officer, WildAid Canada Society 203 – 1634 Harvey Ave,
Kelowna, BC V1Y 6G2
T: 1-250-860-4098 | email: [email protected]